Service

For our components and systems we offer the following services:

  • Assembly, testing and commissioning
  • Spare parts and repairs
  • Training Sessions
  • Maintenance and servicing
  • Provision of standard drawings

Assembly, testing and commissioning

In accordance with our system approach and our self-imposed quality standard we implement our assembly work with the same high quality standard for which our products and services are known.
Our projects are implemented and looked after by our own personnel or competent local partners.
In addition to the assembly of our systems, site management and site monitoring as well as final inspection will also be carried out by appropriately trained and qualified employees.

Spare parts and repairs

Installations in the signalling equipment area have a long service life and must simultaneously guarantee a high availability throughout their entire service life. Failures cause faults in the operating sequence and thus lead to excessive costs. In the event of technical difficulties and problems, our telephone support is able to access data bases and other functions and is thus capable to analyse the facts in the short term and to work out appropriate solutions.
For the repair of assemblies, the same test and quality requirements apply as for our production of new parts. A high number of the assemblies used is available for immediate delivery in the case of any disturbance .

Training Sessions

System overviews, training and maintenance documentation provide our customers with a solid basis, so that they are able to operate and maintain their systems successfully. We act in accordance with the actual requirements and are able to provide training courses for our customers on site. Highly qualified employees and clearly laid out training documents guarantee a successful result of the courses.

Maintenance and servicing

The competent maintenance ensures that the high availability of our systems is ensured.

Provision of standard drawings

For registered users, in addition to other documents, PINTSCH TIEFENBACH provides also standard signs for download in the download area. This service is free of charge.